SMS - MMS

CoreNexa SMS

More than ever before, customers are choosing to interact with businesses via text message — and employees are often responding to those texts via a personal number. With CoreNexa SMS, employees can quickly and easily connect with customers at any time, from anywhere and on any device, all through our next-gen all-in-one voice, video, messaging and collaboration solution and Unified Communications platform.

Research shows that the average open rate for text message marketing campaigns is 98%, compared to just 20% for email. And the average click-through rate for SMS marketing is 19% compared to 4% for email. The simple truth is companies that want more effective engagement with their customers need SMS — and our SMS enablement platform makes getting started easy.

For Your Employees

CoreNexa SMS enables coworkers — especially virtual or remote employees — to remain connected to customers from virtually anywhere, increasing flexibility and efficiency within their organization. And should the employee leave the company, their communications remain routed to the company through their business phone number.

For Your Customers

Your customers’ lives are busier than ever, and expectations for fast responses and quick turnaround times are rapidly increasing. CoreNexa SMS addresses the demand for instant customer service, and allows customers to engage with the business through their preferred channel — whether that means via a voice call or text message.

Journal Post

Business SMS - Cloud Messaging

No matter what business you’re in, SMS capabilities—such as keyword responders, appointment reminders, SMS blast campaigns, and more—enable you to communicate better and faster with customers and prospects to drive efficiencies and growth.

Consider the following examples:

A real estate firm can:

Push property information, flyers, MLS data, etc. with keyword responders
Boost attendance at open houses and reduce no-shows at showings with appointment reminders
Blast new listings to prospects to generate interest

An automobile dealership can:

Push sales information, flyers, and sales contact details with keyword responders
Improve the customer experience with service reminders and completed service notifications
Send inventory, trade-in, and sales announcement blasts to boost revenue

A healthcare provider can:

Send blast campaigns to announce availability or location of services
Improve the patient experience with appointment and prescription pick-up reminders
Create drip campaigns for gathering updated information

Journal Post